RETURN POLICY
Items are **Non-returnable and Non-exchangeable.NO REFUNDS, EXCHANGE ONLY OR STORE CREDIT ONLY WITHIN 7 DAYS‼️ RETURNS WILL BE ISSUED STORE CREDIT ONLY.
WE UNDERSTAND CLOTHING ITEMS MAY NOT FIT AND YOU MAY NEED A SMALLER OR LARGER SIZE. WE ASK YOU MAIL IT BACK ASAP IN ORDER TO RECEIVE YOUR MERCHANDISE CREDIT.
RETURNS FOR STORE CREDIT MUST MEET THESE REQUIREMENTS:
Items are **Non-returnable and Non-exchangeable. However, if the item delivered by us/patterns is either incorrect or damaged, buyers shall notify the vendor within five (5) business days of receipt via “Orders” on the buyer’s account page. In order to be eligible for a return, all return items must be unworn, unaltered, and in its original packaging with tags still attached. Returns will only be accepted via the provided shipping return label.
**Please note that the customer is responsible for shipping fees to send order back to us.**
**Returns Accepted, If for any reason the item is less than satisfactory, a return request may be made via “Orders” on the our site within five (5) business days of receipt and a refund will be issued. In order to be eligible for a return, all return items must be unworn, unaltered, and in its original packaging with tags still attached. Returns will only be accepted via the provided shipping return label.
***NOTE: To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging Slip. If you misplaced it no worries, enclose a note with your full name and order number. A merchant credit will be issued in the form of a discount code sent via email.
Craveherchic.com diligently inspects all items before shipping; therefore, damaged merchandise is unlikely. Any returned items will be inspected for signs of wear or smoke, and in the event that the item does not match the original condition, the buyer will not receive a store credit.
To start a return, you can contact us at craveherchic@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at craveherchic@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like swimsuits, custom products (such as special orders or personalized items), and personal care goods (such as beauty products). Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on Sale items or Gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
No Refunds/Store Credit ONLY
We will notify you once we’ve received and inspected your return, and let you know if the store credit/merchant was approved or not. If approved, you’ll be automatically receive store credit/merchant on your subtotal payment amount (Shipping fees are non-refundable). Please remember it can take some time for your store credit to process and